Privacy Policy

Last Updated: 05/01/2026

Prairie Garden’s Pharmacy (“we,” “us,” or “our”) operates this website. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through this website.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• name
• email address
• phone number
• message content
• any other information you choose to provide through our website

We may also automatically collect certain technical information when you visit the website, including:

• IP address
• browser type
• device information
• referring pages or websites
• pages visited
• general usage and interaction data
• security and request-related information

2. How We Use Information

We may use collected information to:

• respond to inquiries and communications
• provide services or information you request
• operate, maintain, and improve the website
• protect the website from spam, abuse, unauthorized access, and other security risks
• display notices, messages, or website features
• comply with legal, regulatory, or contractual obligations

3. Standard Contact Forms

This website may provide standard contact forms for general inquiries and routine communications.

Please do not submit medical information, health information, or other sensitive personal information through standard website contact forms.

Information submitted through standard forms may be transmitted to us by email or otherwise processed so that we can respond to your inquiry. Standard contact form submissions may also include related technical metadata necessary for processing and security.

4. Sensitive Information and HIPAA-Enabled Forms

When sensitive information or protected health information needs to be submitted, we direct users to a separate HIPAA-enabled secure form provided through Jotform.

Sensitive information submitted through that secure form is handled through that separate process rather than through our standard website contact forms.

5. Cookies and Similar Technologies

This website may use cookies and similar technologies for purposes such as:

• website functionality
• security
• user experience
• message, popup, or notice display
• remembering preferences or interactions

You may control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Security and Website Operations

We use security and administrative measures intended to protect the website and its users from malicious activity, unauthorized access, spam, abuse, and other security threats.

As part of those efforts, certain technical data may be processed, such as IP address, browser details, and request-related information.

7. Website Functionality and Optimization

We use tools and services that support website operation, layout, functionality, and search visibility. These tools are used to help maintain and improve the website experience.

8. Third-Party Services

We may use third-party service providers to host, support, maintain, secure, or operate the website and related services.

Where sensitive information must be submitted, we use a HIPAA-enabled secure form provider for that purpose, as described above.

We do not sell personal information.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including communication, administration, security, legal compliance, and business operations.

10. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to request access to, correction of, or deletion of your information, or to object to certain uses of your information.

To make a privacy-related request, please contact us using the contact information below.

11. Security and Retention of Information

We take reasonable administrative, technical, and organizational measures to help protect information submitted through this website from unauthorized access, disclosure, alteration, misuse, or destruction.

Security Measures

Security measures include:

• use of HTTPS encryption and a valid SSL certificate to help protect data transmitted through the website;
• secure website hosting and related server protections;
• restricted administrative access to website systems and data;
• security monitoring and protection tools intended to help detect malicious activity, spam, and unauthorized access attempts;
• routine software, theme, and plugin updates intended to address known security issues;
• use of a separate HIPAA-enabled secure Jotform workflow when sensitive information or protected health information must be submitted.

Please do not submit sensitive personal information through our standard website contact forms.

No method of transmission over the Internet or method of electronic storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security. If you believe information submitted through our website may have been compromised, please contact us immediately.

Retention of Information

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining security, complying with legal obligations, and supporting legitimate business and administrative needs.

Information submitted through standard contact forms may be retained for customer service, recordkeeping, follow-up, and administrative purposes, and then deleted or securely disposed of when no longer needed.

Sensitive information submitted through our HIPAA-enabled secure Jotform workflow is handled through that separate process and retained in accordance with applicable legal, contractual, and operational requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:

• Phone: (405) 768-1818
• Email: support@prairiegardenspharmacy.com
• Address: 12301 N Western Ave, Ste 106, Oklahoma City, OK 73114